Course Title
Care Quality Heath Training standard terms and conditions for supply of Health Care training services

During the continuance of the Agreement into which this document is incorporated (the 'Agreement'), CQHT being Care Quality Health Training shall supply and the Purchaser shall purchase subject to these CQHT Training Supply Terms. Definitions in the Agreement (which Agreement includes any schedule and/or any appendix thereto) shall also apply in these CQHT Training Supply Terms. In the event of any conflict between these CQHT Training Supply Terms and the terms of the Agreement, the terms of the Agreement shall take precedence.

1. CQHT Supply of Health Care Training
The Services, offered by CQHT include but not limited to on-site training in the areas of social adult care.
2. Orders
2.1. No terms or conditions endorsed on a Purchaser's order, specification, or similar document will form part of the contract between the parties. By placing an order, the Purchaser acknowledges the applicability of the CQHT Training Supply Terms.
2.2. CQHT and the Purchaser shall agree times and places for the performance of Services which shall generally be set out in the relevant Schedule and/or Appendix. Otherwise, CQHT shall use its reasonable endeavours to perform them within a reasonable time in the circumstances.
2.3. Failure to notify of any delay shall not on its own entitle the Purchaser to terminate the contract or withhold payment against CQHT's invoice. Unless otherwise agreed in writing with CQHT, the Purchaser shall not be entitled to cancel any order for Services once the first performance of the Services has been performed by CQHT.
2.4. Purchasers may be asked to make payment in advance for Services against CQHT’s pro-forma invoice or provide a suitable credit reference or such other proof of creditworthiness as CQHT may require at its sole discretion before supply of any services.
3. Eligibility and Outcome of Training Courses
3.1. It is the Purchaser's (employer's) responsibility to ensure that students are free from any condition which would affect their capability to undertake their chosen course, and that they have the aptitude to cope with an intensive course of study. CQHT welcomes students with disabilities but it remains their employer's responsibility to ensure that they are appropriately supported in their workplace. CQHT should be provided in advance (and for setting up purposes) notification of any assistance that a student is likely to need during the running of a course. If CQHT decides that a student has not achieved the learning outcomes of the course and/or the assessment standard (i.e. they are referred), then they will subsequently be offered a free reassessment. Any further training or coaching over and above that provided on the course may be charged for.
3.2. The Purchaser (the employer) acknowledges that if a Student arrives late for a course or is absent from any session, CQHT reserves the right to refuse to accept the Student for training, if it decides in its sole discretion that the student will gain insufficient knowledge or skill in the time remaining. In all such cases, the full course fee remains payable.
3.3. Issuing of Certificate of Attendance shall only be issued Subject to Clause 3.1, 3.2 have been met and that the outstanding invoice has been paid in full.
4. Payment Terms for Credit Accounts
4.1 Unless subject to separate agreed arrangements, the Purchaser shall pay CQHT within 14 days of the date of CQHT's invoice. If the Purchaser fails to make payment on the due date, CQHT shall be entitled to charge the Purchaser a daily interest rate of 3% above the base rate of Barclays Bank Plc. Unless otherwise agreed with CQHT or required by law, the Purchaser shall not be entitled to make any set off in respect of amounts due to CQHT.
4.2 As from March 31st 2017 payments received by means of a cheque will incur an administration fee of £5.00 per cheque and shall be invoiced to the Purchaser's at the end of each calendar month and will be payable on demand.
4.3 Payment transfers directly from your bank will be free from any administration charges.
5. Confidentiality
Each party acknowledges and agrees that any and all information concerning the other's business or the terms of the Agreement including these CQHT Supply Terms is confidential (hereinafter referred to as 'Confidential Information') and each party agrees that it shall not permit the duplication, use or disclosure of any such Confidential Information to any person (other than its own employee, agent or sub-contractor where the same requires such information for the performance of the Agreement) unless such duplication, use or disclosure is specifically authorised in writing by the other party, or is required by the operation of Law. Confidential Information does not include information, which at the time of disclosure is generally known by the public (other than by the unauthorised act of the disclosing party). The parties shall take all reasonable steps to ensure that their employees, agents and sub-contractors keep Confidential Information confidential.
6. Data Protection
6.1. Each party undertakes to comply at all times with the Data Protection Act 1998 (the 'DPA') to the extent it processes any personal data or sensitive personal data on behalf of the other. 'personal data' and 'sensitive personal data' shall have the meanings given in the DPA.
6.1.1. In particular, but without limitation, each party shall:
(a.) only carry out processing of such data in accordance with the other's instructions
(b.) only disclose it to or allow access to it by those of its employees (or agents or sub-contractors) who are familiar with data protection requirements and whose use of such data relates to their job or function
(c.) assist the other with all subject information requests received from data subjects.
6.1.2. For the avoidance of doubt, neither party (or its agents or sub-contractors) shall   acquire any rights in any of the other’s personal data or sensitive personal data and shall only be entitled to process it in accordance with its contractual obligations. On termination of the contract each party (or its agents or sub-contractors) shall immediately cease to use the same and shall arrange for its safe return or destruction as shall be agreed with the other at the relevant time.
6.1.3. Each party agrees to indemnify the other against any actions, costs, liabilities, losses, damages and expenses which the other may suffer or incur as a result of any breach by the former of any of the undertakings given in this Clause.
7. Intellectual Property
7.1. Each party confirms that it owns, or has all necessary rights in the use of, all intellectual property in relation to the Services and each acknowledges that such intellectual property shall remain the property of, or the rights in the use of shall remain with, the originating party, unless otherwise agreed in writing between the authorised representatives of CQHT and the Purchaser.
7.2. Each party agrees to indemnify the other against any actions, costs, liabilities, losses, damages and expenses which the other may suffer or incur as a result of any claim by a third party in relation to ownership or use of any relevant intellectual property, provided by the other party.
8. Force Majeure
Neither party will be liable to the other for any failure or delay or for the consequences of any failure or delay in performance of this Agreement if it is due to any event beyond the reasonable control and contemplation of a party to this Agreement including, without limitation, acts of God, war, industrial disputes, protests, fire, flood, storm, tempest, explosion, an act of terrorism and national emergencies.
9. Consumer Protection (Distance Selling) Regulations 2000 ('the Regulations')
Where a contract with a consumer is concluded on a distance selling basis the Regulations (as amended from time to time) will apply and the Purchasing consumer will have a general right to cancel. In the case of services this will expire 14 days after booking (except for late bookings when it will expire on the date the services are commenced). Subject to the Regulations and to the foregoing, if a request is made to amend services or to cancel services, the following fees may be applied:
9.1. In the case of request for transfer:
(a) More than 4 weeks before commencement date: First transfer at no charge subsequent transfer, 25% of amount charged
(b) Between 2-3 weeks before Commencement date: 25% of amount charged
(c) Less than two weeks before Commencement date: 50% of amount charged
9.2. In the case of cancellation:
(a) More than 4 weeks before commencement date: No Charge
(b) Between 2-3 weeks before Commencement date: 50% of amount charged
(c) Less than 2 weeks before Commencement date: 100% of amount charged
In all cases, notice of cancellation must be confirmed in writing addressed to the contact details on the booking confirmation letter.
10. Liability
10.1. Nothing in this contract excludes or limits or attempts to exclude or limit the liability of either party for death or personal injury caused as a result of its negligence, or for fraudulent misrepresentation; or in respect of the implied warranties contained in the Supply of Goods and Services Act 1982.
10.2.  Subject to Clause 11 CQHT will be under no liability to the Purchaser whatsoever (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise) for any damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused.           
10.3.  Subject to Clauses 11 CQHT's aggregate liability under this Agreement (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise) for any damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused will be limited to the amount paid for the Services concerned.
11. Notices
Any demand notice or communication may be given by hand or sent by first class prepaid post or email and shall be deemed to have been duly served if delivered by hand when left at the address of the other; if given or made by prepaid first class post, 48 hours after being posted (excluding Saturday, Sunday and public holidays); if given or made by email, at the time of transmission, provided that a confirming copy is sent by first class prepaid post to the other party within 24 hours after transmission.
12. Freedom of Information
Where the Purchaser is a Public Authority as defined in the Freedom of Information Act 2000 ('the FOIA') it agrees to notify CQHT immediately if it receives any FOIA request for information regarding CQHT or its business, and it agrees to consult with CQHT regarding the application of any exemptions under the FOIA in relation to such request. CQHT agrees to cooperate with the Purchaser in relation to the FOIA.
13. Disputes
In the event of a dispute concerning the Goods or Services the parties shall use their reasonable endeavours to resolve it as soon as practicable. If they fail to do so within 14 days, the parties shall try to agree on and implement a method of dispute resolution. If they fail to agree such method within 14 days, the parties confirm that the dispute will then become subject to the exclusive jurisdiction of the English courts.
14. Consequences of Termination
The termination of this Agreement howsoever arising is without prejudice to the rights, duties and liabilities of either party accrued prior to termination. The clauses which expressly or impliedly have effect after termination will continue to be enforceable notwithstanding termination.
15. Contracts (Right of Third Parties) Act 1999
The parties to the contract incorporating these conditions do not intend that any of its terms will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person not a party to it.
16. Assignment
Neither party shall be entitled to assign or transfer any of its rights or obligations without the prior written agreement of the other (which shall not be unreasonably withheld or delayed).
17. Waiver
No failure or delay by a party to exercise any right, power or remedy will operate as a waiver of it nor will any partial exercise preclude any further exercise of the same, or of some other right, power or remedy.
18. Invalidity/Severability
If any clause or part of this Agreement is found by any court, tribunal, administrative body or authority of competent jurisdiction to be illegal, invalid or unenforceable then that provision will, to the extent required, be severed from this Agreement and will be ineffective without, as far as is possible, modifying any other clause or part of this Agreement and this will not affect any other provisions of this Agreement which will remain in full force and effect.
19. Variation
This Agreement may only be varied or amended in writing and signed by the parties specifically referring to this clause and stating that this Agreement is varied in the manner specified.
20. Entire Agreement
These terms and conditions, and the Agreement into which they are incorporated contain all the terms which the parties have agreed in relation to the subject matter of this Supply. Nothing in this Clause shall be taken to exclude liability for fraudulent misrepresentation.
21. No Partnership
Nothing in this Agreement or any arrangement contemplated by it shall constitute either party a partner of the other nor shall the execution, completion and implementation of this Agreement confer on any party any power to bind or impose any obligations to any third parties on the other party or to pledge the credit of the other party.
22. Free Training Consultation
​Free One Hour Training Consultation is offered within a 25-mile radius of Preston in Lancashire, United Kingdom.
a) The Free Training Consultation is to be used solely to discuss the training needs of the business or Group.
b) The Free Training Consultation is limited to one session per business or group.
c) Any views given by CQHT to the business or group is given in good faith and is not binding.
d) Any extended time over the first free 60 mins of consultation can at the discretion of CQHT be chargeable at our normal hourly rate and will be payable on demand
e) 48 hours written notice must be given to CQHT if the Business or Group wishes to cancel a confirmed appointment, cancellation within 48 hours of the confirmed appointment can at the discretion of CQHT be chargeable at our normal hourly rate and will be payable on demand
f) The offer of a Free One Hour Training Consultation can be withdrawn at any time without prior notice.
23. Free Trial Training Course.
CQHT offers a free one hour trail training course for up to eight members of staff to new business of CQHT, this offer can be withdrawn at any point and without notice.
23.1    A new Business is defined has never traded with CQHT in the past and who hasn’t already book or paid in advanced for any training with CQHT.
23.2    The free course is offered to new business within a 25-mile radius of Preston in Lancashire, United Kingdom.
23.3     On booking of a free one hour trail course the new business will be notified by email within 24 hours.
23.4     48 hours written notice must be given to CQHT if the New Business wishes to cancel a confirmed free one hour trail training course, cancellation within 48 hours of the confirmed course can at the discretion of CQHT be chargeable at our normal hourly rate and will be payable on demand.
24. Health & Safety
CQHT will take all steps to maintain Health & Safety within its training. Onsite training is the Purchaser's (employer's) responsibility to maintain its own Health & Safety. CQHT shall not be hold responsible for any breach of Health & Safety while on the Purchaser's (employer's) site. CQHT reserves the right to cancel any training session where Health & Safety has been breached and the course fee will be payable by the Purchaser's (employer's).
25. Compliance with Laws and Regulations
Each party shall observe and abide by and shall require its sub-contractors to observe and abide by all laws, regulations and by laws as may apply in relation to the matters contemplated by this Agreement.
26. Governing Law and Jurisdiction
The formation, existence, construction, performance, validity and all aspects whatsoever of the Agreement or of any term of the Agreement will be governed by the law of England and Wales and subject to Clause 14, the courts of England and Wales shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with the Agreement.